Customer Service Assistant
Responsibilities
- Perform duties including cashiering, customer service, processing of goods and housekeeping
Pre-requisites
- Minimum 'O' Levels and above
- Minimum 1 year's of retail/customer service experience, preferably in book industry
- Fast learner, motivated and customer-oriented
- Pleasant personality and well-spoken
- Must be prepared to work on shifts including public holidays and weekends
Sales Executive
Responsibilities:
- To source, promote and sell suitable books and other library materials to library customers
- To effectively manage all key library customer accounts assigned
Pre-requisites
- Min Diploma in Business or related disciplines
- At least 1 year working experience either in a library supply business performing a similar function, or a book retail/distribution company in a Sales, Customer Service or Buying/Merchandising position or in the Acquisition department of a library.
- Dynamic and energetic with positive mindset to take up challenges
- Proficient in Microsoft Office Applications, internet and email and is IT literate
- Resourceful and result-oriented with practical and innovative problem-solving skills
- Strong interpersonal, negotiation and communication skills
- Bilingual in written English & Chinese languages
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